OPENROAD 180 Free Standing Awning

SHIPPING

We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.

Shipping Costs

Shipping fees will vary based on your location and will be calculated at checkout. The final shipping price will be displayed before you complete your purchase. If you are in a remote area, additional shipping fees may apply. Thank you for your understanding.

VERIFICATION

Once your order has been authorized and verified, a confirmation email will be sent to you. We will start preparing as soon as we confirm your order. It is difficult for us to change or cancel your order during this time frame, however, we will do our best to support your request.

PROCESSING

We usually take 1-2 business days to process your order.
Note that this does not include holidays and weekends.

SHIPPING

Shipments typically take 3-7 business days to arrive, but may take 5-10 business days during busy periods such as holidays.

NOTICE

*Delivery time is an estimate and is calculated from the date of shipment, not the date of the order, and may take longer than estimated due to invalid addresses, customs clearance procedures or other reasons.

*Please submit the ticket within 60 days after shipment, if the package does not arrive in time, our representative will reply you within 24 hours. Please note that late requests may not be accepted.

• For a period of three years from the date of purchase, our brand will provide repair services for defective parts at no cost to the customer.
• Our warranty does not cover all issues, such as: Ultra-violet (UV) damage to fabric or paint; normal wear and tear, or cosmetic blemishes occurring as a result of use; damage caused by the customer (misuse, accident, abuse, storm damage, etc.).
• This warranty applies only to customers who purchased directly from our branded products or an authorized dealer and does not cover second-hand purchases. Customers who purchased from an authorized dealer must submit any after-service requests through that dealer.

Discount code:PickUp

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