SHIPPING
Shipping Rates (Australia)
Standard items β including 180Β° and 270Β° awnings and most accessories β are charged a flat shipping rate of AU$90 within Australia.
Lightweight chairs β such as hunting chairs and similar camp chairs β have a lower shipping rate of AU$10
Rooftop tents and other heavy or oversized items are charged at cost, based on current Australia Post or courier freight rates. The final shipping amount for these items is shown at checkout.οΌAt the end of page
SHIPPING COSTS
Shipping costs are automatically calculated based on your delivery address and will be displayed at checkout.
Since the warehouse backend system uses the zip code to identify whether it belongs to a remote area, the remote zip code is not listed here, The actual address shall prevail. If you're unable to complete payment at checkout due to your address, please get in touch with our customer service team for assistance. Thanks for your understanding and support!
VERIFICATION
Once your order has been authorized and verified, a confirmation email will be sent to you. We will start preparing as soon as we confirm your order. It is difficult for us to change or cancel your order during this time frame, however, we will do our best to support your request.
PROCESSING
We usually take 1-3 business days to process your order.
Note that this does not include holidays and weekends.
SHIPPING
Shipments typically take 5-10 business days to arrive, but may take 12-15 business days during busy periods such as holidays. Please refer to the table below for various transit times to international destinations.
NOTICE
*Delivery time is an estimate and is calculated from the date of shipment, not the date of the order, and may take longer than estimated due to invalid addresses, customs clearance procedures or other reasons.
*Please submit the ticket within 60 days after shipment, if the package does not arrive in time, our representative will reply you within 24 hours. Please note that late requests may not be accepted.
